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Contact Expertindo

Kantor Expertindo Training
Jl. Kaliurang Km 10, Kompleks Perum Puri Gentan Asri No 11, Yogjakarta

Phone

  • 082327539001 - Tlp/SMS/WA (Triyuni Saputri)
  • 085385532986 - Tlp /SMS/WA (Nafis Afiana)
  • 081392639023 (Eli)

Fax: 0274-4532686

 

Email

mail@expertindo-training.com

expertindotraining@gmail.com







e-Commerce Consultant

Home / e-Commerce Consultant



Deskripsi

A Certification Listed and Featured in the New York Times for over a Decade. All holders of this credential must have a solid knowledge of e-Business and CEC Body of Knowledge as constructed ICECC Institute. This program is delivered using “blended learning”. This involves classroom lecturing, highly intensive case study/role playing reviews, classroom interaction and feedback, and one- on-one coaching from the facilitator.

Tujuan

Attendees of this program will learn about cutting edge issues related to: e-business, eMarketing, eManagement, Entrepreneurship, e-Legal, e-Ethics, e-Finance, e-Security, eLeadership, and Professionalism. Develop a comprehensive tool-kit for successful project management that you can use immediately

 

 Materi

CEC - INTRODUCTION TO ELECTRONIC COMMERCE

  • Foundation of electronic commerce
  • Definitions and content of the field
  • Benefits and limitations
  • The driving forces of electronic commerce
  • Impact of e-commerce: everything will be changed

 

CEC - E BUSINESS TECHNOLOGIES

  • Retailing in electronic commerce
  • Direct marketing
  • Online customer service
  • Electronic intermediaries
  • Reactive electronic department stores
  • Internet and extranet
  • Architecture of the internet, intranet, and extranet
  • Internet software
  • Applications of intranets
  • Intranet application case study
  • Considerations in intranet development
  • Extranet products and services
  • Applications of extranets
  • Business models of extranet applications

 

CEC - E-MARKETING

  • Internet consumers and market research
  • Building customer relationship
  • The consumer behavioral model
  • Personal characteristics and the demographics of the internet surfers
  • Consumer purchasing decision making
  • One-to-one and relationship marketing
  • Delivering customer service in cyberspace
  • Market research for e-commerce
  • Intelligent agents for consumers
  • Review of some of the applicable technologies available to support you and your project managers.
  • Organizational buyer behavior
  • Advertising in electronic commerce (methods and strategies)
  • Economics and effectiveness of advertisement
  • Online catalogs

 

CEC - E-COMMERCE MANAGEMENT

  • Procurement revolution at general electric
  • Characteristics of B2B e-commerce
  • Procurement management using the buyer’s internal marketplace
  • Supplier-oriented marketplace: Cisco online case
  • From traditional to internet-based EDI
  • Integration with back-end information systems
  • The role of software agents for B2B e-commerce
  • Solutions of B2B e-commerce

 

CEC - STRATEGIC MANAGEMENT FOR ELECTRONIC COMMERCE

  • Strategic planning for E-Commerce
  • Strategy formulation
  • Critical success factors for E-Commerce
  • Return on investment and risk anaylysis
  • Electronic commerce strategy in action
  • The steps to successful E-commerce programs
  • Competitive intelligence on the internet
  • Implementation: plans and execution
  • Managerial issues

 

CEC - LEGAL AND ETHICAL ISSUES IN ELECTRONIC COMMERCE

  • E-commerce legal incidents: Contractual issues in Ecommerce
  • Copyright infringement on the web
  • Legal, Ethical, and other public policy issues
  • Protecting privacy
  • Protecting intellectual property
  • Internet laws on speech, internet indecency, public protection, and censorship
  • Other legal issues (domain name registration, proposals and bids, licenses, financial services, the use of cookies, and international protection)

Peserta :

Semua bagian atau semua karyawan

Metode:

  • Presentasi
  • Diskusi dan Sharing Pengalaman
  • Role Play
  • Games

 Instruktur

American Academy Certified Consultant