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KPI (Key Performance Indicator)

Home / KPI (Key Performance Indicator)




Good arrangements of performance management and evaluation of organizational processes, will create relationships and effective communication from all aspects of the organization to increase their productivity. A varoious methods will be addressed in efforts to improve performance, including how to design a Key Performance Iindicator.



After this training, participants are expected to:

1. Understand the concept of performance management

2. Designing Key Performance Indikator

3. Implementing the evaluation and performance enhacement.



1. Basic principles of performance management
2. Planning and performance implementation
3. Performance Implementation
4. Managing the productivity

  • Productivity Improvement Technique
  • Productivity Improvement Process
  • Strategy on Human Resources
  • Productivity Measurement

5. Performance Measurement & Evaluation

  • Design the key performance index (KPI)
  • Follow up of Key Performance Indicator
  • Performance Evaluation Approach
  • Objective of performance evaluation
  • Evaluation Methods

6. Performance Improvements

  • Performance Improvement Planning
  • Performance Improvement Process
  • Performance Continous Improvement
  • Performance driven organization
  • Maximizing performance

7. Case studies



Human and Resources Department, Financial Departement dan the other Department that related to performance management



  • Kuala Lumpur & Singapore: IDR 8.500.000 min 3 person, IDR 7.000.000 min 4 person, IDR 6.000.000 min 5 person
  • Bangkok: IDR 9.000.000 min 3 person, IDR 7.500.000 min 4 person, IDR 6.500.000 min 5 person.
  • Hongkong : IDR 9.000.000 min 5 person, IDR 7.500.000 min 6 person , IDR 6.500.000 min 7 person
  • Facility : Certificate, Training kits, USB, Lunch, Coffe Break, Souvenir



Ir. Arman Hakim Nasution, M.Eng & Team


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