Certified Professional Management Skill

December 20, 2019 No Comments » General Management adminweb

Training Program Description

Congratulations, you’ve just been promoted as a Manager. You’ve been working really hard and have consistently exceeded your targets. This means that your performance up to this point is valued by your organization. Someone saw your potential, but with the title of manager next to your name does that mean you’re now finally a leader? Quite simply, No. You’re not a leader, you just have a leadership title. Managerial skills don’t automatically come with the title, and being good with people doesn’t mean you’ll be an effective leader.

Entrusted with a leadership role, managers are responsible for overseeing a department or group of employees and learn to see themselves and their work differently. They must develop new values, deeper self-awareness, increased emotional maturity, and the ability to exercise wise judgment. Managers must be proficient in a number of areas to be an effective leaders, they who can motivate employees to perform at their highest capabilities. Managers differs from their subordinates because they must measure their success by what they can get others to accomplish, and not solely by what they can do on their own.

This Certified Professional Management Skills (CPMS) program is designed to guide participants through a set of skills and techniques essential to successfully fulfilling the many roles and responsibilities of efficient management. Participants will learn to apply leadership skills that enhance their role.

By The End Of This Program Participants Will Be Able To :

Effectively making the transition from individual contributor to a manager role.
Describe the roles that a manager has in an organization.
Apply effective communication to achieve your goals, influence others, and get results.
Understand and develop skills necessary to establish goals to achieve more in less time
Find the right candidate for the job, match the candidate’s skills and abilities to the job, and ensure that the candidate is a good fit within the organization.
Understand the purpose of a team and the stages of team development.
Understand the appraisal process, clarify the stages, and use coaching to improve performance.
Articulate the benefits of effective delegation, describe the effects of good delegation, and practice how to delegate effectively.
Motivate employees and identify the benefits, purpose, and methods of employee recognition in the workplace.
Resolve conflict more effectively, handle difficult people and negative behaviour, confidently help employees solve problems, and make the best decision.
Learn practical skills about how the disciplinary process should be handled.
Lead more effectively by understanding the different generations of people at the workplace and gain a better understanding of the millennials generation in terms of their attitudes, behaviors, and working styles.

Benefits To The Participants :

During the program, participants will be provided with a comprehensive information which will be easy to re-use, reference, and share at the workplace.
This program will fill participants’ skill gaps and get their team and their career to new levels of greatness. Be ready to apply what they learn and return to work with new knowledge, insights and practical methods to help them be a successful and effective manager.
As the program will be delivered by extensively experienced Industrial-Organizational Psychologist, you will have the opportunity to discuss, consult, and relate to managerial issues and problems at your work place and understand how such issues and problems would be resolved.
After successfully completing the program, you will have the opportunity to brand yourself with the title Certified Professional Management Skills (CPMS).

Reasons Why A Certification Helps You :

Professional certification establishes credibility.
Certification recognizes professional achievement. It is a visible reminder to co-workers and senior management of the holder’s expertise.
Certification allows you to make a greater contribution to your organization’s success. The knowledge and visibility you gain provide you with an opportunity to make a difference in your organization.
Certification moves with you as you change organizations and careers.
A highly valued certification gives you a distinct advantage in the job market. Certification gives you an extra measure of confidence as a candidate.

Target Audience

This two days training program is designed for managers at all levels, including senior, middle, and junior management looking to refresh their skills and build their career through a stronger knowledge base. This is also the perfect course for team leaders, supervisors, sections heads, and anyone who need to develop or sharpen their managerial skills.

Training Methodology

The trainer uses up-to-date training techniques and a variety of training methods, to help all participants learn about professional managerial. All of the training will carried out in a relaxed supportive atmosphere. During the training session, participants had the opportunity to consult directly with the trainer on managerial issues and ways to overcome them.

Training Program Outline

Module 1. Transition: From Individual Contributor to a Manager

Identifying the Different Styles of Management
Meeting the Management Challenge
Mastering the New Functions of Management
Taking the First Steps toward Becoming a Manager
Working with Your Boss

Module 2. Mintzberg’s 10 Roles of a Manager

Interpersonal Roles
Information Processing Roles
Decision-Making Roles

Module 3. The Art of Communication

Identifying Your Communication Style
Linear and Interactive Model of Communication
Levels of Listening
L.A.D.D.E.R. to Listening
Ten Keys to Effective Listening
Credibility Window
Monroe’s Motivated Sequence (The Art of Persuasion)

Module 4. Planning and Setting Goals

Why plan?
Planning Cycle
Key Traits and Behaviors of a Good Manager
What to Consider When Creating a Plan
Identifying SMART Goals
Setting Goals: Less Is More
Communicating Your Vision and Goals to Your Team

Module 5. Hiring the Best Talent

Starting with a Clear Job Description
Defining the Characteristics of Desirable Candidates
Finding Good People
Becoming a Great Interviewer
Evaluating Your Candidates
Hiring the Best

Module 6. It’s Time for Team Thing

Why do we need teams?
Different types of teams
How to build a team
Why teams fail

Module 7. Developing Employees through Appraisal System and Coaching

Performance Appraisal Guidelines
RAVE Performance Appraisals
Performance Review Meeting Process
The K.A.S.H. Box
The Leadership Tactic Grid
Coaching Process
The GROW Model of Coaching

Module 8. Delegating to Get Things Done

The Benefits of Delegation
The Five Step Delegation Process
Factors Relating to the Job You Want to Delegate and the Candidates
The Delegation Matrix
Commitment : The Magic Ingredient That People Miss Out
Closing The Delegation : The Big Four Factors
Common Causes of Delegating Problems
Points to Consider When Evaluating a Completed Job

Module 9. Recognizing and Rewarding High Performance

Employee Performance Equation
Non-performance Employee
Motivation and Manipulation
How to Motivate Employees
Knowing What Employees Want
The Maslow’s Hierarchy of Needs for Employees
Employee Recognition
Methods for Employee Recognition
The Benefits of Employee Recognition

Module 10. Handling Conflict, Problem Analysis, and Decision Making

Causes of Conflict
Steps for Successful Conflict Management
How to Handle Difficult People and Negative Behavior
Types of Problems
Problem-Solving and Decision-Making Processes
Carnegie’s Problem Analysis Steps
What is Decision Making?
Steps of the Decision Making Process
What Can Prevent Effective Decision-Making?

Module 11. Disciplining Employees for Improving Performance

Getting to the Root of Employee Discipline
Focus on Performance, Not Personalities
Identifying the Two Tracks of Discipline
Five steps of Disciplining Employees
Making a Plan for Improvement
Implementing the Improvement Plan

Module 12. Managing Millennials

Generational Diversity
Types of Millennials in the Workplace
Ten Mistakes Leaders Make in Managing Millennials
How to Compensate Millennials that don’t Involve Money
Five Reasons Millennials Quit

Waktu Dan Tempat

Hotel Ibis Malioboro, Yogyakarta
6 – 8 Januari 2020
13 – 15 Januari 2020
20 – 22 Januari 2020
27 – 29 Januari 2020
3- 5 Februari 2020
10 – 12 Februari 2020
17 – 19 Februari 2020
26 – 28 Februari 2020
2 – 4 Maret 2020et 2020
9 – 11 Maret 2020
16 – 18 Maret 2020
23 – 24 Maret 2020
30 Maret 2020 – 1 April 2020
6 – 8 April 2020
13 – 15 April 2020
20 – 22 April 2020
27 – 29 April 2020
4 – 6 Mei 2020
11 – 13 Mei 2020
2 – 4 Juni 2020
8 – 10 Juni 2020
15 – 17 Juni 2020
22 – 24 Juni 2020
29 Juni 2020 – 1 Juli 2020
6 – 8 Juli 2020
13 – 15 Juli 2020
20 – 22 Juli 2020
27 – 29 Juli 2020
3 – 5 Agustus 2020
10 – 12 Agustus 2020
18 – 19 Agustus 2020
24 – 26 Agustus 2020
31 Agustus 2020 – 2 September 2020
7 – 9 September 2020
14 – 16 September 2020
21 – 23 September 2020
28 – 30 September 2020
5 – 7 Oktober 2020
12 – 14 Oktober 2020
19 – 21 Oktober 2020
26 – 28 Oktober 2020
2 – 4 November 2020
9 – 11 November 2020
16 – 18 November 2020
23 – 25 November 2020
30 November 2020 – 2 Desember 2020
7 – 9 Desember 2020
14 – 16 Desember 2020
21 – 23 Desember 2020
28 – 30 Desember 2020

Investasi dan Fasilitas

6.900.000 (Non Residential, Belum Termasuk Pajak PPn 10%)
VIP training Rp 8.900.000 (4 Hari , Non Residential dengan tambahan Fasilitas Paket studi lapangan/ City tour dan Belum Termasuk Pajak PPn 10%)
Quota minimum 2 peserta
Fasilitas : Certificate, Training kits, Lunch, Coffee Break, Souvenir
Untuk peserta luar kota disediakan transportasi antar-jemput dari Bandara/Stasiun ke Hotel khusus bagi perusahaan yang mengirimkan minimal 3 orang peserta)

Lead Instruktur

QULTURA Training Team